PROFI IT JOB

Company information:

    Our client is a prestigeous member of the wholesale banking sector, and we are seeking for experienced Banking Application Support Managers to work permanently at the E-distribution department in Utrecht - Holland.
   
    Department: IS&D E-Distribution
    As a professional partner to the business IS&D aims to provide the best IT solutions to several International (RI) departments. This consists of: new business development and also includes maintaining and supporting the developed applications. The majority of project activities is done for the RI/RN (National) Wholesale Business production chain that includes all front-, mid-, back office departments and related Compliance, Risk management, Finance & Control and HR departments.
   
    E-Distribution department develops – the Bank's International electronic distribution proposition in cooperation with wholesale business area and, as a result, executes e-commerce projects to realise the requested functionality. E-Distribution is also responsible for support and maintenance of these electronic distribution applications and service lines.
   

Job Purpose:

    The 4 E-Commerce services of E-Distribution are defined as:
   
    - Information: Distribution of bank's research, rates and prices, internal as well as external news, and product information via internet based platforms
   
    - Transactions: Internal as well as external systems aimed at providing RI Client entities with an electronic means to transact with RI: a live site is the portal towards Foreign Exchange and Money Market Transactions for corporate clients and small and medium enterprises;
   
    - Reporting: Providing both internal and external clients with reporting tools on transactions closed with RI;
   
    - Solutions: Internet based tools to facilitate RI clients and internal departments with their business.
   
   
    Your Function
    As Team Manager Application Support you will be responsible for a group of approximately 15 application support analysts. The Application Support team is lined up to perform technical maintenance and support on the E-Distribution application environments. Apart from that, application support analysts play an important role in projects in order to ensure the development and installation of new and enhanced applications and/or environments are according to the Application Support team’s standards.

Key Responsibilities:

    As a Team Manager your time will be distributed between 2 major tasks:
   
    50% of your time managing the team;
    50% participating in larger projects and/or performing quality assurance on the projects.
   
    Activities
   
    Dealing with HR affairs, staff management and coaching employees to further develop their competences;
    Analysing research on procedures and methods and recommend changes for improvement, with an emphasis on automation and efficiency;
    Benchmarking activities to identify best practices;
    Day-to-day management of technical support activities and team;
    Determine and divide activities necessary to maintain and support both production and test environments together with other parties;
    Determine and allocate necessary resources from your team to participate in projects
    Managing internal quality;
    Responsible for further professionalizing the support organisation;
   

Requirements:

    (Project) Management experience;
    Experience with technical application support;
    Banking experience, preferably in wholesale banking products and services.
   
    Personal Qualities
   
    Customer focus and result oriented;
    Proactive attitude towards tackling issues;
    Thinking and sticking to structures, however allowing flexibility to adopt pragmatic solutions;
    Ability to work in small teams and in a dynamic international environment;
    Organisation sensitivity.

Skills:

    Planning and organising skills;
    Excellent communication skills. Proficient in English and Dutch verbally as well as in written communication;
    Highly developed analytical skills;
    Stress tolerance;
    Flexible attitude.
   

Advantages:

    Dutch language skill is a great advantage!
   

What we offer:

    - Local Employment contract
    - Competive salary
    - Career opportunity

Benefits:

    - Health coverage
    - Pension fund

For more information plaese contact the responsible recruitment consultant:

Pápai Bálint

Mobil: 0630/9425/476

Tech-People Hungary Kft.